This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from SOLVANE (the “Site”).
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.
Additionally, as you browse the Site, we collect information about:
The pages or products you view
The websites or search terms that referred you to the Site
How you interact with the Site
This automatically collected information is referred to as “Device Information.”
Cookies
Data files placed on your device that often include an anonymous unique identifier. For more information about cookies and how to disable them, please visit www.allaboutcookies.org.
Log Files
Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels
Electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information including:
Name
Billing address
Shipping address
Payment information (including credit card details)
Email address
Phone number
This information is referred to as “Order Information.”
Throughout this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.
We use Order Information to:
Process and fulfill orders
Arrange shipping and delivery
Provide invoices and order confirmations
Communicate with customers
Screen orders for potential risk or fraud
Improve our products, services, and website
We do not rent or sell your personal information. We will not use your personal information for advertising purposes without your consent.
We use Device Information to:
Help detect and prevent fraud
Improve and optimize our website
Generate analytics about customer browsing behavior
Evaluate the effectiveness of marketing and advertising campaigns
We share your Personal Information with trusted third parties to help us operate our business.
Examples include:
Shopify (our ecommerce platform)
Google Analytics
You can learn more about how Google uses your information here:
https://policies.google.com/privacy
You may opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
We may also share Personal Information to:
Comply with applicable laws and regulations
Respond to legal requests
Protect our legal rights
With your consent, we may use your Personal Information for targeted advertising.
You may opt out through:
Facebook Ads
Google Ads
Bing Ads
Digital Advertising Alliance
We implement industry-standard security measures and SSL encryption to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
The Site is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If we learn that we have collected personal information from a minor, we will promptly delete such information from our records.
Please note that we do not alter our Site’s data collection and use practices when we receive a Do Not Track signal from your browser.
We will retain your Order Information for our records unless and until you request that we delete this information.
We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, legal obligations, or regulatory requirements.
For more information about our privacy practices, questions, or complaints, please contact us at:
Email: support@solvane.com
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